![]() If that isn't working, please let me know so we can dive deeper there. Now, if you were added as a guest user in a Group and attempt to open a file that is stored in the site, you should be able to open that in Word (since you have an account). Therefore made me think the issue is the external user not being able to validated 100. There is work currently in-progress to make this experience better (when you access a OTP link but are signed in with an O365 account) so keep an eye out for that :) Meaning the document is unable to be opened as IRM restricts it from opening online and there is not option for the external user to download or open in the Native application. We don't currently have support for opening in the native apps in these cases. Even though you are signed in with an O365 account, your session in this tenant is actually not connected with your O365 account (beyond us verifying that you own that e-mail address). If this is the case, then this is expected. a code gets sent to your e-mail address, you enter it into the web page and then you get the document in Word Online). Obbohat, when you receive the document from your partner, what experience are you seeing when you click on the link? My expectation is that you are seeing the new one time passcode flow (i.e.
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